We've spent a lot of time building AI agents at Alarm Masters. Some are already saving us time, while others are still works in progress.
But we’ve realized something: Building AI tools is one thing. Making them secure, scalable, and reliable is another.
That's why we hired a full-time AI developer.
In this week's Entry & Exit podcast, we broke down the decision and the three priorities behind it.
- Strengthening our infrastructure: Improving security, fixing bugs, and making our existing agents more reliable.
- Controlling costs: Using local AI models for simpler tasks to reduce spending on paid AI tools.
- Building better agents: Automating processes like billing follow-ups, technical support, and lead generation.
Read: The Industry is (Still) Shifting
One project we're particularly excited about is an AI billing agent designed to reduce manual follow-ups and help us collect payments faster.
The Takeaway
The real opportunity with AI lies in building systems that solve real business problems.
We're investing now because we believe there's a limited window to gain an advantage before these capabilities become standard across the industry.
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