There’s a major shift happening in the safety and security arena: AI agents are beginning to replace human monitoring operators.
Is this a good thing? Is this a bad thing?
Stephen and I talk it over in the latest episode of the Entry&Exit podcast. We touch on:
- From filtering to autonomy: Monitoring centers used to rely on AI to reduce false alarms and assist operators. Now, they’re shifting toward fully autonomous AI agents that can handle security responses end-to-end.
- Autonomous decision-making: New solutions can monitor video, assess situations, and make decisions on their own, including calling the police without human involvement.
- Impact on pricing: This shift could significantly lower the cost of video monitoring. Current pricing (around $65/month) makes it hard for dealers to maintain strong margins, and automation should help compress those costs.
- Industry shift: Video surveillance is becoming the center of the security stack, as the industry moves away from traditional alarm-based monitoring.
Watch the episode on YouTube or listen on Apple or Spotify.
The final eight months of 2026 will be very interesting in regards to how this storyline develops. Stay tuned.
